At this unprecedented time, we are continuously monitoring Government advice on the current Coronavirus pandemic. We are acutely aware of the current implications, particularly regarding visit requests to your home. At Norton Rickett we are still actively marketing all properties within our portfolio – indeed we are still launching new properties to the market this week – but we are also taking instructions from clients, particularly if self-isolation, whatever the reason, needs to be considered as our duty of care. At this point our approach is three-fold:

1. We will continue with viewing requests unless you instruct us otherwise, but we will be checking that viewers comply with current guidelines & will be requesting that there is no hand contact at the property. Please contact us if you have a particular concern regarding recommendations on self-isolation.
2. We have the ability to work remotely in case our office needs to be temporarily closed. This is an option that we have always been able to provide & all calls can be diverted to one of the Directors’ phones.
3. As a business we are here for the long-term, with sufficient financial reserves to see us through an extended period of reduced cashflow for over a year, while still ensuring that our commitments to suppliers & creditors are paid in full.

Visits to our offices are still possible, although we would ask that this is by prior appointment please, so that we can ensure that the number of people in the office is kept to a minimum.

We will keep you updated as we receive further advice & Government guidelines that may mean we have to adapt our working practices further. In the meantime, we hope that all of your family & friends are safe and remain well.